Effective Date: June 25, 2026
Jacob Burton Studios (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information.
1. Information We Collect
We may collect personal information from you directly or through your use of our website, including:
- Name
- Email address
- Phone number (including mobile number, if provided for SMS communications)
- Mailing address
- Appointment and booking information
- Information submitted through forms on our website
- Communications exchanged with us
We may also collect certain technical information automatically when you visit our website, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website or source
We may use cookies and similar technologies (such as analytics tools) to collect this information. See Section 6 for more details.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Schedule and confirm appointments
- Respond to inquiries and customer service requests
- Send service-related notifications
- Send SMS communications when you have provided consent
- Send appointment reminders and follow-up communications
- Improve our website and customer experience
- Comply with applicable legal obligations
3. SMS Communications
If you provide your mobile phone number and consent to receive text messages, you may receive SMS communications from Jacob Burton Studios, including appointment reminders and customer service messages.
How you provide consent:
You provide consent to receive SMS messages by checking the opt-in box on our contact or booking form, or by otherwise affirmatively agreeing to receive text messages from us.
Important details about our SMS program:
- Message frequency may vary depending on your activity and appointments.
- Message and data rates may apply based on your mobile carrier plan.
- To opt out at any time, reply STOP to any text message from us.
- For assistance, reply HELP or contact us directly at the information below.
- Consent to receive SMS messages is not a condition of purchase or service.
4. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to improve your browsing experience and to collect analytics data about how visitors use our site. This may include third-party tools such as Google Analytics.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
We do not currently respond to browser Do Not Track (DNT) signals, as there is no uniform standard for how to interpret them. If this changes, we will update this policy.
5. Information Sharing
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We may share your information with trusted service providers who assist us in operating our business, solely for that purpose. These may include:
- Email and communication platforms
- Appointment scheduling and booking software
- Payment processors
- Website hosting providers
- SMS messaging delivery services
All such service providers are required to handle your information in a manner consistent with this Privacy Policy.
No mobile information, including SMS opt-in data and consent, will be shared with any third parties or affiliates for marketing or promotional purposes.
We may also disclose your information if required to do so by law, court order, or government authority, or to protect our rights or the safety of others.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
In the event of a data breach that affects your personal information, we will notify you as required by applicable law, including Tennessee’s data breach notification requirements (T.C.A. § 47-18-2107).
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, maintain our business records, and comply with applicable legal obligations. When personal information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to applicable legal requirements
- Opt out of marketing or promotional SMS communications at any time (reply STOP)
To exercise any of these rights, please contact us at jacob@burtonvox.com with the subject line “Privacy Request.” We will respond within 30 days of receiving your request.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Information
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Jacob Burton Studios
5722 Hickory Plaza, Suite A1
Nashville, TN 37211
Email: requests@burtonvox.com
Phone: +1 (615) 917-0990